Policies & Shipping

Shipping

Shipping Costs are $10 (flat rate) for orders up to $150 in value.  Orders of $150 or more will be shipped for free.

Ordered items will be posted 1 – 3 business days via either Australia Post Parcel Post (with tracking) or Sendle Courier service. Once posted, we are not liable for the time taken by the carrier to deliver the parcel.

We offer a pick up option for local customers. Details will be sent to you once your order is ready to be collected.

Payment

We accept payment through direct bank deposit and Paypal.

Returns + Exchanges

Please choose carefully as we do not offer exchanges or refunds. If there is a fault with your product when it arrives, please get in contact with us and we will work with you to resolve the issue.  Please note that no claims can be made after 14 days.

Cancellation of orders

Please note we do not accept cancellation of orders once payment has been received.

COVID Vaccination

While we strongly encourage students attending events and classes to be vaccinated against COVID-19, we do not currently require proof of vaccination in order to attend. This may change in the future dependent upon restrictions imposed by our venues.